SUBJECT
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Authorizing the City Manager to enter into a one-year service agreement with Superion LLC, a CentralSquare Company, Lake Mary FL, for $348,754.16 utilizing Sourcewell Contract #030425-CNSQ. The service agreement is for software enhancements, support, and maintenance for the CentralSquare ERP Software System for the period of October 1, 2026, through September 30, 2027. Funding is available in the Information Technology Fund.
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PREVIOUS
In November 2025, the City Council awarded a contract for $329,661.11 for a one-year service agreement.
BACKGROUND
The City of Laredo has used the CentralSquare ERP Software System and maintained a support service agreement for several years. The service agreement with Superion LLC will provide continued software support for CentralSquare’s suite of applications detailed below. The agreement includes software enhancements, error resolution, updated documentation and end user support. Technical support is available via phone and web support 24X7. These services are essential in maintaining the current level of service and support provided to the City. See attached quote.
COMMITTEE RECOMMENDATION
N/A
STAFF RECOMMENDATION
recommendation
It is recommended that this action be authorized.
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Fiscal Impact
Fiscal Year: 2027
Budgeted Y/N?: Yes
Source of Funds: N/A
Account #: 595-5520-513-5588
Change Order: Exceeds 25% Y/N: N/A
FINANCIAL IMPACT:
The amount of $348,754.16 has been budgeted for software maintenance contracts in line item 595-5520-513-55.88.