SUBJECT
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Consideration for approval of the purchase of office furniture from Kimball International d.b.a Kimball Office Inc., Jasper, IN utilizing contract OMNIA Contract Region 4 ESC - TX R240108, Nightingale utilizing TIPS contract # 230301, and Allseating utilizing Omnia partner Vizient contract # CE3371. Installation will be done by G&S Office Supply which is the authorized reseller for the furniture manufacturers in the amount not to exceed $185,513.46 for City Manager's Office Department, 311 Division. Cost is to fully furnish the new office space at El Portal. Funding is available and budgeted in the 2024 Certificate of Obligation Bond.
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PREVIOUS COUNCIL ACTION
No previous Council action has been taken on the furniture, but Council has taken previous action in relation to the building and development of new office space for 311 and Economic Development.
BACKGROUND
VIVA LAREDO PLAN ALIGNMENT
Alignment Rating: High
Supporting goal(s)/policy(ies): Efficient and Responsive Government Services
Summary of alignment: The proposed furniture acquisition for the new 311 Call Center directly supports the City's goal of providing efficient, responsive, and accessible government services. By relocating to a properly equipped space, the City will enhance its ability to manage customer service requests, improve operational efficiency, and better serve residents. The inclusion of additional workstations also supports emergency response readiness, allowing for surge staffing during high-demand events. Furthermore, the investment in appropriate infrastructure and workspace promotes organizational capacity, employee productivity, and long-term scalability, aligning with the Comprehensive Plan's emphasis on modernizing public facilities and improving service delivery.
The 311 Call Center is currently housed in a studio within the Public Access Center that does not adequately meet operational needs. The space was not originally designed or fully developed for...
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