SUBJECT
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Authorizing the City Manager to enter into a one-year service agreement with Central Square Superion Public Sector, Lake Mary FL, for $329,661.11. The service agreement is for software enhancements and maintenance on the financial applications residing on the City's IBM Power Computer Systems for the period of October 1, 2025 through September 30, 2026. Funding is available in the Information Technology Fund.
PREVIOUS COUNCIL ACTION
City Council, on October 2025, awarded a contract for $305,695.08 for a one-year service agreement.
BACKGROUND
The City of Laredo has owned the Superion Financial Software and maintained a support service agreement for the past 30 years. The service agreement with Superion Public Sector will provide continued software support 24 hour/seven day for twenty three applications operating on the city's IBM Power Computer Systems. The agreement includes software enhancements, error resolution, updated documentation and user support. Technical support is also available via phone and web support 24X7. These services are essential in maintaining the current level of service and support.
The applications that will be covered are:
Naviline Click2Gov Core
2,816.98
Naviline Tax Billing & Collections
32,395.95
Naviline Click2Gov CIS
6,708.26
Naviline Customer Information System
33,411.21
Naviline Click2Gov Building Permits
3,232.33
Naviline Land/Parcel Management
7,845.18
Naviline Click2Gov Purchasing
5,397.83
Naviline Parking Tickets
9,488.03
Naviline Click2Gov Tax
6,408.83
Naviline Document Management Services
1,772.10
Naviline Click2Gov Employee Portal
3,364.61
Naviline Building Permits
8,952.72
Naviline Click2Gov Parking Tickets
5,749.52
Naviline CIS Voice Response Interface
2,944.25
Naviline Business Licenses
3,752.04
Naviline CIS IVR Credit Card Interface
1,098.33
Naviline Modificatons
8,800.00
Naviline Time and Attendance Interface
1,245.99
Naviline Work Orders
17,942.35
Naviline...
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