
SUBJECT
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Authorizing the City Manager to enter into and execute a contract between Intrado and the City of Laredo for maintenance renewal to purchase Software Subscription Support and Software Protection and Remote Technical Services Support through the Houston Galveston Area Council of Governments (HGAC) Cooperative Purchasing Contract EC07-23 in the total amount of $71,984.38. This software and technical support will be provided for each of eight (8) Public Safety Answering Points (PSAPs) located throughout the South Texas Region for a one-year period. Funding is available in the Regional 9-1-1 Fund.
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VIVA LAREDO PLAN ALIGNMENT
Alignment Rating:
Supporting goal(s)/policy(ies):
Summary of alignment:
PREVIOUS COUNCIL ACTION
N/A
BACKGROUND
The City of Laredo approved Resolution 2003-R-066 requesting that the Commission on State Emergency Communications designate the City of Laredo as the administrator of the Region’s 9-1-1 Emergency Communication System. At the February 4, 2004 meeting, the Commission on State Emergency Communications designated the City of Laredo as the Administrator for the Region’s 9-1-1 System, which became effective March 1, 2004. As administrators for the South Texas Development Council (STDC), the City of Laredo oversees the four county region of Jim Hogg, Starr, Webb and Zapata. The agreements with these entities are contracted with the City of Laredo beginning September 1, 2025 and ending on August 31, 2027.
The Software Subscription Support and Software Protection and Remote Technical Services Support will be purchased from Intrado through the Houston Galveston Area Council of Governments (HGAC) Contract No. EC07-23. This software and technical support will be provided for each of eight (8) Public Safety Answering Points (PSAPs) located throughout the South Texas Region, including Laredo Police Department, Webb County Sheriff’s Office, Jim Hogg County Sheriff’s Office, Zapata County Sheriff’s Office, Starr County Sheriff’s Office, Roma Police Department, Rio Grande Police Department, and the 9-1-1 Training Center. This support will be used in order to ensure that the software utilized for the 9-1-1 equipment is maintained by Intrado and access to technical assistance is readily available in the event of system failure. In addition, this support ensures that the software utilized for the 9-1-1 equipment automatically receives the most recent software upgrades.
This support will ensure complete coverage of software and technical maintenance for a one-year period from September 1, 2025 through August 31, 2027
COMMITTEE RECOMMENDATION
N/A
STAFF RECOMMENDATION
recommendation
It is recommended that this motion be approved.end

Fiscal Impact
Fiscal Year: 2026
Budgeted Y/N?: Y
Source of Funds: State
Account #: 258
Change Order: Exceeds 25% Y/N: Click or tap here to enter text.
FINANCIAL IMPACT:
Funds are available in the 9-1-1 Regional Fund RCOM26.
Description |
Expense Account No. |
Allocated Fund Strategic Plan FY26-27 |
Equipment Maint. |
258-5568-523-82.06 |
$71,984.38 |